Why Highbot?

There are different chatbots on the market: from classic 'block' bots, through hybrids, to AI bots on weaker models. Below we show a comparison of approaches and features — so you can quickly assess what is key in your case.

Feature / Approach	Block Bot	Hybrid	AI (Weaker Models)	Highbot (Premium AI)
How it works	Scenarios and rules; lots of manual work and limited flexibility	Part AI, but often 'glued' to a flow; quality depends on implementation	Usually cheaper, but often loses context and requires stronger restrictions	Full context understanding, knowledge base + advanced AI models
In Practice	User must click through predefined paths. If they ask something unexpected -> error or human handover.	Can handle some open questions, but often falls back to buttons or strict flows.	Chats, but may hallucinate or give vague answers without deep details.	Conversational, precise answers based on your docs. Handles complex technical queries.
Value for Client	Frustration if path doesn't match intent. Good for simple order status checks.	Better than blocks, but still feels 'robotic' at times.	Accessible price, good for basic support, less strictly technical.	Real assistance. Feels like talking to a product expert.
Real Effect	Low conversion impact. High maintenance.	Moderate impact.	Good for general sites, risky for technical specs.	High conversion, trust building, support offloading. Answers, leads, sales.